So I ordered a Mother-of-the-Bride gift back on March 11th. The notes on the store said that it could take 9-12 business days before it ships out. Plenty of time, right?
Yesterday, April rolled on in and I realized that I had never received notice of this gift shipping. We are exactly 15 business days past the order date and no update. I log onto my Etsy account and see that the item has indeed not shipped. So I reached out to the Etsy shop called JBExclusives and write:
"Hi, I read the approx shipping time, and all of your notes, and ordered March 11th. It is 3 weeks later and this item has yet to ship.
Do you have any idea if it may possibly ship prior to the end of this week?
This is intended as a Mother of the Bride gift for my mother at my wedding in 2 weeks.
If you do not think you can handle an order for a gift, one month prior to its necessity, I'd appreciate a refund and a possible notice of it taking over a month to receive your orders within your shop."
Yes, I just re-read this and I do realize that it's abrupt. I recognize it. I'm already in disgruntled mode, simply reeking of it.
JBExclusives responds:
Hello,
Thanks for contacting me. All 3/11 orders' approximate estimated ship date is 3/27. Your order will ship on 16th business days (4/2) at this moment. My apologies for the slight delay due to bridal peak season. I run 3 high volume shops on Etsy and can only provide approx. Ship date on all orders since it depends on daily order volume. I am working my full capacity while having a 15 month old baby that needs my attention. I am happy to cancel you order and offer the refund.
Thanks,
Jen
Ok, Jen, let me tell you what my immediate, doubly disgruntled self would like to say to you....
That's a Y.P., not a M.P.
Your Problem, not My Problem.
You took my money, willingly, ably and under the guise of being able to complete this order, through your countless repetitive notes on your shop of how it takes 9-12 business days to ship. I do not care that you have three burgeoning shops. I do not care that you have a 15 month old. What I care about is that you have my money and I have no gift for my mom. Your inability to manage your time, your business and your family are your problems. They are not my problems. Maybe you need to do a little work on your time management. Or maybe you should close down a few shops while you adjust to the strains of motherhood. But whatever you do, it shouldn't involve my money, my time or my gift to my mom.
Yes, Jen, you may cancel that order, which I assure you that you never started nor intended to start any time soon.
JBExclusives canceled that order and I had a refund within 6 hours. THAT aspect the shop owner had on lock-down.
I then found an even better gift from a lovely store called KahiliCreations which has a delightful necklace containing a small section of the map of Princeville, Kauai, which is where we are getting married. Perfect.
I ordered it yesterday. It shipped priority today. That's good business right there!
Showing posts with label lies. Show all posts
Showing posts with label lies. Show all posts
Wednesday, April 2, 2014
Monday, March 17, 2014
Walk Away.....
HAPPY ST. PATTY'S DAY!
It is March 17th. And to me, this is a big milestone. It marks the one year anniversary of my last day working in nightlife.
Early 2013, started with a lot of drama and stress culminating from a series of bad, reckless decisions. I was in over my head and trying to go about my day as if everything was alright. Instead of acknowledging that I was part of a duplicitous side-business, my ex was threatening my life and I had to miss a day of work, so I could install security cameras in my apartment.
I was scared and I was mad and I felt trapped. So trapped. I spoke with a friend and he said two magical words, "Walk away." If you are around dangerous people and involved in a situation you no longer feel safe within, you can walk away. Just peace out. You do not owe people your life or your sanity.
I don't?
No, I don't. And I made two phone calls and walked away from promises, from people and from a heap of anxiety.
Once I made that choice, I realized that I truly wanted a path of wholeness, of being appreciated and a serious decrease in the drama swirling about me.
A huge factor of the drama was working for nightlife. I had a boss who had a major drug problem, who I'd caught stealing twice and who tried to switch me to other venues. He also tried to block clients from using hosts, would lie about sales totals to minimize commissions on big sales and was basically a greedy drug addict who felt he could get away with murder. Having corporate know he was stealing, sleeping through shifts, dumping work on other managers and treating people according to the size of their bar tab and it not affecting his job security one bit, maybe his feelings of indestructibility had merit. Along with him, I had a co-worker who would binge on drugs and alcohol and the mood swings from that were nearly unbearable.
The amount of lying, stealing, cheating and an all over failure to deliver a level of customer service that was equitable to the loyalty of our clientele, had me completely appalled. I stayed because I loved what our venue brought and the happiness I derived from giving my clients their best memories of birthday parties, sporting events and corporate success parties. However, giving others happiness tends to fall short as the company you work for denies proper compensation for your effort, your input and the proper credit for giving your all to others.
My last day, my manager did not announce my departure or arrange any type of well-wishes. I had given two years of service and he didn't even bother mentioning me in the pre-shift. And when an email was sent from my supervisor, including management, to prompt an acknowledgment and a possible thank you...it went neglected.
I walked away. And I was so angry that it meant nothing to them. So angry and bitter that I wasn't valued. After a year has gone by, I can see that I was never valued. I was merely a vessel that could be put in one place or another and use my endearing nature to squeeze money from clients and build a fortune for a company who could replace me in a heartbeat.
It was one of the worst "relationships" in my life. One filled with lies, cheating, theft and alcohol and drug abuse that I had to suffer through.
And like any bad relationship....you can choose to walk away.
And when you value yourself more than the ego that comes with your phone blowing up and red ropes being lifted for you...when your sanity and self esteem are priorities above having your own table and a bottle of low-level booze, walking away can include a skip, a hop and a jump into a better lifestyle.
A year later, I am getting married in 27 days. I can easily be away from my phone for hours on end. I haven't been to a club in a year....and I'm experiencing life, love and a brighter future.
Walk away from what's dragging you down, to free yourself to walk into something that lifts you up.
It is March 17th. And to me, this is a big milestone. It marks the one year anniversary of my last day working in nightlife.
Early 2013, started with a lot of drama and stress culminating from a series of bad, reckless decisions. I was in over my head and trying to go about my day as if everything was alright. Instead of acknowledging that I was part of a duplicitous side-business, my ex was threatening my life and I had to miss a day of work, so I could install security cameras in my apartment.
I was scared and I was mad and I felt trapped. So trapped. I spoke with a friend and he said two magical words, "Walk away." If you are around dangerous people and involved in a situation you no longer feel safe within, you can walk away. Just peace out. You do not owe people your life or your sanity.
I don't?
No, I don't. And I made two phone calls and walked away from promises, from people and from a heap of anxiety.
Once I made that choice, I realized that I truly wanted a path of wholeness, of being appreciated and a serious decrease in the drama swirling about me.
A huge factor of the drama was working for nightlife. I had a boss who had a major drug problem, who I'd caught stealing twice and who tried to switch me to other venues. He also tried to block clients from using hosts, would lie about sales totals to minimize commissions on big sales and was basically a greedy drug addict who felt he could get away with murder. Having corporate know he was stealing, sleeping through shifts, dumping work on other managers and treating people according to the size of their bar tab and it not affecting his job security one bit, maybe his feelings of indestructibility had merit. Along with him, I had a co-worker who would binge on drugs and alcohol and the mood swings from that were nearly unbearable.
The amount of lying, stealing, cheating and an all over failure to deliver a level of customer service that was equitable to the loyalty of our clientele, had me completely appalled. I stayed because I loved what our venue brought and the happiness I derived from giving my clients their best memories of birthday parties, sporting events and corporate success parties. However, giving others happiness tends to fall short as the company you work for denies proper compensation for your effort, your input and the proper credit for giving your all to others.
My last day, my manager did not announce my departure or arrange any type of well-wishes. I had given two years of service and he didn't even bother mentioning me in the pre-shift. And when an email was sent from my supervisor, including management, to prompt an acknowledgment and a possible thank you...it went neglected.
I walked away. And I was so angry that it meant nothing to them. So angry and bitter that I wasn't valued. After a year has gone by, I can see that I was never valued. I was merely a vessel that could be put in one place or another and use my endearing nature to squeeze money from clients and build a fortune for a company who could replace me in a heartbeat.
It was one of the worst "relationships" in my life. One filled with lies, cheating, theft and alcohol and drug abuse that I had to suffer through.
And like any bad relationship....you can choose to walk away.
And when you value yourself more than the ego that comes with your phone blowing up and red ropes being lifted for you...when your sanity and self esteem are priorities above having your own table and a bottle of low-level booze, walking away can include a skip, a hop and a jump into a better lifestyle.
A year later, I am getting married in 27 days. I can easily be away from my phone for hours on end. I haven't been to a club in a year....and I'm experiencing life, love and a brighter future.
Walk away from what's dragging you down, to free yourself to walk into something that lifts you up.
Tuesday, March 11, 2014
Cheater-cheater!
This is a HUGE pet peeve of mine when I'm at the gym. I roll up to the first available treadmill, place my water bottle and towel in their accessible positions and start to walk. Every two minutes, I increase the incline. I hum along to my tunes and notice out of the corner of my eye, the person next to me, is gripping the treadmill for their life.
Guy or girl, doesn't matter. They're holding onto the treadmill and ignoring that fact that by doing so, they are negating 15-20% of the calories they *think* they are burning. Treadmill, elliptical, moving stairs, whichever....You are cheating! Cheating yourself more than anything. Little legs are wildly flailing and your knuckles are turning white. It's probably the part of your body getting the greatest workout.
Cardio is hard. The hardest thing is showing up consistently. The next hardest thing is consistently challenging your body, so you don't plateau.
I know, I know....I shouldn't judge, but it infuriates me to see people continue such bad habits in the gym, just KNOWING that somewhere out there, they are griping to someone about seeing no results.
Just stop hanging onto the railings people....swing your arms, clench your buttocks, get results!
Guy or girl, doesn't matter. They're holding onto the treadmill and ignoring that fact that by doing so, they are negating 15-20% of the calories they *think* they are burning. Treadmill, elliptical, moving stairs, whichever....You are cheating! Cheating yourself more than anything. Little legs are wildly flailing and your knuckles are turning white. It's probably the part of your body getting the greatest workout.
Cardio is hard. The hardest thing is showing up consistently. The next hardest thing is consistently challenging your body, so you don't plateau.
I know, I know....I shouldn't judge, but it infuriates me to see people continue such bad habits in the gym, just KNOWING that somewhere out there, they are griping to someone about seeing no results.
Just stop hanging onto the railings people....swing your arms, clench your buttocks, get results!
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